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[ CourseLala.com ] Linkedin - IT Service Management - ISO - IEC 20000-1
magnet:?xt=urn:btih:708e6724f1ff336697990e12520dcb19ddcb90fb&dn=[ CourseLala.com ] Linkedin - IT Service Management - ISO - IEC 20000-1
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708e6724f1ff336697990e12520dcb19ddcb90fb
infohash:
29
文件数量
387.11 MB
文件大小
2024-1-3 16:58
创建日期
2024-6-1 01:01
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IT
Service
Management
-
ISO
-
IEC
20000-1
~Get Your Files Here !/01 - Introduction/01 - Learning ISOIEC 20000.mp4 7.77 MB
~Get Your Files Here !/01 - Introduction/02 - What this course is about.mp4 8.75 MB
~Get Your Files Here !/02 - 1. Introduction to ISO 20000/01 - Demystifying standards.mp4 17.99 MB
~Get Your Files Here !/02 - 1. Introduction to ISO 20000/02 - What is ISOIEC 20000.mp4 8.81 MB
~Get Your Files Here !/02 - 1. Introduction to ISO 20000/03 - The ISOIEC 20000 family of documents.mp4 13.36 MB
~Get Your Files Here !/02 - 1. Introduction to ISO 20000/04 - Evolution of ISOIEC 20000.mp4 8.82 MB
~Get Your Files Here !/02 - 1. Introduction to ISO 20000/05 - Breakdown of the ISOIEC 20000 standard.mp4 13.97 MB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/01 - The Service Management System (SMS) scope and structure.mp4 7.99 MB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/02 - Context of the organization.mp4 13.2 MB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/03 - Leadership.mp4 11.62 MB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/04 - Planning.mp4 14.35 MB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/05 - Support of the SMS.mp4 23.78 MB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/06 - Operation of the SMS.mp4 4.89 MB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/07 - Performance evaluation.mp4 13.82 MB
~Get Your Files Here !/03 - 2. Service Management System (SMS) Requirements ISOIEC 20000-1/08 - Improvement.mp4 8.67 MB
~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/01 - Focus on operation of the SMS clause.mp4 9.14 MB
~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/02 - Use the service portfolio to create value.mp4 23.81 MB
~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/03 - Manage expectations with relationships and agreements.mp4 15.49 MB
~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/04 - Balance supply and demand when delivering services.mp4 10.36 MB
~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/05 - Design, build, and transition services and components.mp4 16.66 MB
~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/06 - Manage issue resolution and service fulfillment.mp4 16.14 MB
~Get Your Files Here !/04 - 3. Deep Dive Operation of the SMS/07 - Address assurance risks to availability and protection.mp4 14.25 MB
~Get Your Files Here !/05 - 4. Guidance on the Application of Service Management Systems ISOIEC 20000-2/01 - Application of the guidance.mp4 18.32 MB
~Get Your Files Here !/05 - 4. Guidance on the Application of Service Management Systems ISOIEC 20000-2/02 - Structure of the guidance.mp4 12.33 MB
~Get Your Files Here !/05 - 4. Guidance on the Application of Service Management Systems ISOIEC 20000-2/03 - Real-world application case study.mp4 25.44 MB
~Get Your Files Here !/05 - 4. Guidance on the Application of Service Management Systems ISOIEC 20000-2/04 - Top tips and tricks.mp4 13.73 MB
~Get Your Files Here !/06 - 5. ISO Certification/01 - What it means to be certified.mp4 15.92 MB
~Get Your Files Here !/06 - 5. ISO Certification/02 - Certification path.mp4 9.3 MB
~Get Your Files Here !/07 - Conclusion/01 - Next steps.mp4 8.43 MB
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