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CX Academy - Customer Experience 101
magnet:?xt=urn:btih:6625a3be9faff2f8585069a87bee4d306fdc292b&dn=CX Academy - Customer Experience 101
磁力链接详情
文件列表详情
6625a3be9faff2f8585069a87bee4d306fdc292b
infohash:
18
文件数量
1.61 GB
文件大小
2023-11-22 16:13
创建日期
2024-6-28 17:27
最后访问
相关分词
CX
Academy
-
Customer
Experience
101
01-Course overview and rules .mov 6.22 MB
02- Introduction & Learning goals.mp4 74.03 MB
03- Lesson 1 - Why Is CX So Important.mp4 116.3 MB
04-Lesson 2 - How To Create The Happiest Customers In The World.mp4 94.31 MB
05-Lesson 3 - How To Create And Manage An Effective CX Program.mp4 177.01 MB
06-Creating your Feedbackly account.mp4 3.48 MB
07-LAB 1 - Creating your first survey.mp4 145.98 MB
08-Lesson 4 - What is a Customer Journey.mp4 104.28 MB
09-LAB 2 - Mapping your Customer Journey.mp4 116.94 MB
10-Lesson 5 - How to Measure CX Success.mp4 160.64 MB
11-LAB 3 - Analyzing your CX Data.mp4 179.95 MB
12-LAB 4 - Closing the loop.mp4 100.08 MB
13-Lesson 6 - How to Create an Effective Employee Experience (EX) Program.mp4 36.93 MB
14- Lesson 7 - The Return on Investment (ROI) of Customer Experience.mp4 99.19 MB
15-Lesson 8 - The Future of Customer Experience.mp4 92.9 MB
17.1-Extra lecture Covid 19.mov 6.02 MB
17.2-Course extra - The impact of Covid-19 to CX.mp4 117.67 MB
18-Course extra - Practical cases.mov 12.9 MB
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