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[ FreeCourseWeb.com ] Linkedin - Learning Microsoft Dynamics for Customer Service
magnet:?xt=urn:btih:5a0596d2690ef31291309b5a1dcef651a299d861&dn=[ FreeCourseWeb.com ] Linkedin - Learning Microsoft Dynamics for Customer Service
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5a0596d2690ef31291309b5a1dcef651a299d861
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27
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810.27 MB
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2023-6-11 07:35
创建日期
2024-11-26 13:46
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com
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Learning
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Service
~Get Your Files Here !/1. Introduction/001. Discover Dynamics 365 Customer Service.mp4 7.14 MB
~Get Your Files Here !/1. Introduction/002. Understanding Dynamics 365 customization.mp4 6.41 MB
~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/003. What is Dynamics 365 Customer Service.mp4 12.18 MB
~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/004. Navigating in Dynamics 365.mp4 53.51 MB
~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/005. Access and sorting records and views.mp4 41.38 MB
~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/006. Use quick create to create a new record.mp4 30.66 MB
~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/007. Build queries with Advanced Find.mp4 65.67 MB
~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/008. Work with search in Dynamics 365.mp4 22.34 MB
~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/009. End-user personalization options.mp4 29.47 MB
~Get Your Files Here !/2. Dynamics 365 Customer Service The Basics/010. Customer Service Hub vs. Customer Service workspace.mp4 41.09 MB
~Get Your Files Here !/3. Case Management/011. What is a case.mp4 9.28 MB
~Get Your Files Here !/3. Case Management/012. Various ways cases can be created.mp4 40.8 MB
~Get Your Files Here !/3. Case Management/013. Streamline processes with business process flows.mp4 31.67 MB
~Get Your Files Here !/3. Case Management/014. Using the timeline to track activities and notes to a case.mp4 14.66 MB
~Get Your Files Here !/4. Service Level Agreements and Entitlements/015. Service level agreement administration.mp4 49.61 MB
~Get Your Files Here !/4. Service Level Agreements and Entitlements/016. Using service level agreement with cases.mp4 34.74 MB
~Get Your Files Here !/4. Service Level Agreements and Entitlements/017. Entitlements in case management.mp4 56.71 MB
~Get Your Files Here !/5. Knowledge Articles/018. Managing knowledge articles.mp4 54.41 MB
~Get Your Files Here !/5. Knowledge Articles/019. Using knowledge articles with cases.mp4 26.26 MB
~Get Your Files Here !/5. Knowledge Articles/020. Using knowledge search.mp4 17.31 MB
~Get Your Files Here !/6. Queue Management/021. Managing queues.mp4 11.04 MB
~Get Your Files Here !/6. Queue Management/022. Routing rules and assignment.mp4 11.85 MB
~Get Your Files Here !/7. Reporting and Analytics in Dynamics 365/023. Charts and dashboards.mp4 55.59 MB
~Get Your Files Here !/7. Reporting and Analytics in Dynamics 365/024. Interactive dashboards.mp4 37.5 MB
~Get Your Files Here !/7. Reporting and Analytics in Dynamics 365/025. Customer Service historical analytics.mp4 21.6 MB
~Get Your Files Here !/7. Reporting and Analytics in Dynamics 365/026. Excel templates.mp4 20.31 MB
~Get Your Files Here !/8. Conclusion/027. Learn more about Dynamics 365 Customer Service.mp4 7.08 MB
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